Letter Writing Tips
The personal letter remains the most popular choice of communication with a congressional office. However, given the current concerns about Anthrax, you are encouraged to fax and/or e-mail your letter. If you decide to write a letter, keep the following guidelines in mind:
  1. Use your office letterhead when writing legislators at the request of the College. Personal stationery should be used if your home address is in the district of the legislator, and your office is in another district.
  2. Address the letter correctly.
    • On the inside heading refer to the elected official as "The Honorable (Name)."
    • b. Address the letter as follows:
      To a Senator:
      The Honorable (full name)
      United States Senate
      Washington, D.C. 20510

      Dear Senator:

      To a Representative:
      The Honorable (full name)
      United States House of Representatives
      Washington, D.C. 20515

      Dear Representative:
  3. Your purpose for writing should be stated in the first paragraph of the letter. If your letter pertains to a specific piece of legislation, identify it, e.g., House bill: H.R. _____, Senate bill: S. _____.
  4. Keep your comments short and to the point. Address only one issue in each letter; and, if possible, keep the letter to one page.
  5. Include key information, using examples to support your position.
  6. Be courteous and respectful in all communications. Don't use threats.

TIPS ON E-MAILING CONGRESS
Generally the same guidelines apply as with writing letters to Congress. Congressional offices are using e-mail. To find the e-mail addresses for members of Congress click here. From here, you can link directly to the websites of most members of Congress that give individuals the ability to send an e-mail. If you are interested in learning more about a particular bill that has been introduced, go to http://www.Thomas.gov.

Other useful websites include: http://wwwp.FDA.gov; http://www.HCFA.gov; http://www.HHS.gov and http://www.WhiteHouse.gov.

TIPS ON TELEPHONING MEMBERS OF CONGRESS
To find the telephone numbers for members of Congress, call the U.S. Capitol switchboard at (202) 224-3121 and ask to be connected to your senator's and/or representative's office. (Note: Given the volume of phone calls to the Capitol since Sep. 11, 2001, you may experience delays. Links to individual congressional Web sites are available on the ACC Web site.

Keep in mind that telephone calls are often taken by a staff member, not the member of Congress. Ask to speak with the aide who handles the issue to which you wish to comment.

After identifying yourself, tell the aide you would like to leave a brief message, such as "Please tell senator/representative (name) that I support/oppose legislative bill (S.____/H.R.____)."

You will also want to state reasons for your support or opposition to the bill. Ask for your senator's or representative's position on the bill. You may also request a written response to your telephone call.

WHO'S WHO IN YOUR LEGISLATOR'S OFFICE: CONGRESSIONAL STAFF ROLES
Each member of Congress has staff to assist him/her. To be most effective in communicating with Congress, it is helpful to know the titles and principal functions of key staff:

  • The Administrative Assistant (A.A.) or Chief of Staff reports directly to the member of Congress. He/she has overall responsibility for evaluating the political outcome of various legislative proposals and constituent requests. The Administrative Assistant is in charge of overall office operations, including the assignment of work and the supervision of key staff.

  • The Director of the district or state office is the staff member closest to the constituents and, as a result, is particularly sensitive to their concerns. Though principally concerned with local matters, the district or state director can be an excellent conduit for conveying your views on national issues to the legislator. Getting to know the district or state director can be important to establishing a relationship with the legislator.

  • The Press Secretary or Communications Director builds and maintains open and effective lines of communication between the member, his/her constituency, and the general public. The Press Secretary knows the benefits, demands, and special requirements of both print and electronic media, and how to most effectively promote the legislator's view or position on specific issues.

  • The Appointment Secretary is the keeper of the legislator's calendar, and allocates a legislator's time among the many demands that arise from congressional responsibilities, staff requirements, and constituent requests. The Appointment Secretary also makes travel arrangements, arranges speaking dates, schedules visits to the district, etc.

  • The Legislative Director monitors the legislative schedule and makes recommendations about the pros and cons of particular issues. The Legislative Director oversees a staff of legislative assistants, who have particular expertise in specific issue areas.

  • Legislative Assistants are issue specialists. Since each "L.A." is assigned different issues, it is best to become acquainted with the L.A.(s) who follows the issues in which you are interested, particularly the health care L.A.

  • If a legislator has attained seniority on a committee or subcommittee, his /her work on issues may be handled by committee or subcommittee staff. They are experts on the issues they cover. Though employed by the committee or subcommittee, these staffers will be responsive to constituents of the legislator.

  • Case workers respond to non-legislative constituent concerns---including any specific problems constituents have with government agencies, e.g., Social Security and Medicare issues, veteran's benefits.

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