Quality Library
The following articles and books are recognized as significant
publications in the field of quality and quality improvement in healthcare
and are recommended for your reading.
- Bates DW, Leape LL, Cullen DJ, et al. Effect of computerized physician
order entry and a team intervention on prevention of serious medication
errors. JAMA. 1998; 280: 1311-1316.
- Berwick DM. Continuous quality improvement as an ideal in health
care. N. England Journal of Medicine. 1989; 320: 53-56.
- Berwick DM. Public performance and the will for change. JAMA.
2002; 288: 1523-1524.
- Committee on Quality of Health Care in America, Institute of Medicine. Crossing
the Quality Chasm: A New Health System for the 21st Century.
Washington, DC: National Academy Press; 2001.
- Deming WE. Out of Crisis. Cambridge, Mass: MIT Press;
2000.
- Donabedian A. The Definition of Quality and Approaches to Its
Assessment. Ann Arbor, Mich: Health Administration Press; 1980.
- Jencks SF, Huff ED, Cuerdon T. Change in the quality of care delivered
to Medicare beneficiaries, 1998-1999 to 2000-2001. JAMA. 2003;
289: 305-312.
- Jencks SF, Cuerdon T, Burwen DR, et al. Quality of medical care delivered
to Medicare beneficiaries: a profile at state and national levels. JAMA.
2000; 284: 1670-1676.
- Godfrey AB, Juran JM, Juran's Quality Handbook, McGraw-Hill
Professional; 1998.
- Leape LL, Berwick DM, Bates DW. What practices will most improve
safety? JAMA. 2002; 288: 501-507.

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