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Need Help with the CMP?

For general questions about the CMP, please contact ACC at:

  •   800-253-4636, x5603
  • For questions/problems while you are taking a Performance Assessment:

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    • Click on the Get Help icon in the upper right of any question within the Performance Assessment and send ACC a note outlining your problem.
    • If you cannot find or access the Get Help icon, email ACC at
    • ACC's Product Support team will respond within 30 minutes during Performance Assessment windows and can adjust your timer so you can finish the test if necessary/appropriate.